Education

BEng, Mechanical Engineering - GPA: 10.0/12.0

June 2019

McMaster University

Hamilton, ON

Experience

November 2022 - Present

Wawanesa Insurance

Toronto, ON

Developed product enhancements based on businesss needs in Java/Gosu
Developed web services for integrations between business applications
Worked in an agile scrum team model
Used software development tools such as JIRA, Confluence, Git, BitBucket and TeamCity

June 2021 - November 2022

Guidewire Software

Mississauga, ON

Researched, responded to, and accurately resolved cases of moderate complexity using Salesforce
Investigated application and infrastructure error logs to resolve cases and alerts from AWS hosted customers using SumoLogic, DataDog and Sentry
Handled time-sensitive alerts and escalations during on-call shifts for production environments
Guidewire Certified Professional - PolicyCenter 10 Product Support Engineer

May 2017 – May 2018

ABC Technologies

Toronto, ON

Designed, prototyped, and tested improvements to the mounting locations of an airbox to counteract product warpage from cooling and avoid expensive changes to the injection mold
Tested, and analyzed parts from prototype tooling by leak testing to customer specifications, observing the cross section to view leak paths and informing the tool technician on areas of failure
Identified the root cause of a stripped screw by dissecting the part at the failure and designed an improvement to the thread to meet torque requirements

February 2020 – Present

Developed a bot that listens for commands in a Discord server, accesses public APIs to retrieve information based on provided arguments, and sends a message
Developed originally in Python, now rewritten in JavaScript due to better library support
Deploys to an AWS Lambda using Github Actions
AWS Lambda is triggered by requests to AWS API Gateway

Programming Languages: Python, MATLAB, Java, JavaScript, SQL

Software & Tools: Git, Visual Studio Code, Salesforce, DataDog, SumoLogic, Sentry, GitHub, MongoDB